KeolisAmey Docklands, a new joint venture formed between Keolis and Amey, was awarded the franchise to operate and maintain the DLR until 2021.
The new franchise will focus on boosting services and on implementing a series of service improvements to make journeys better for passengers.
This will mean cleaner trains and stations, more reliable lifts and escalators, more efficient and reliable station maintenance and faster passenger journeys. The network’s current 99 per cent reliability record will also be maintained – ensuring it remains one of the best performing railways in the UK.
The DLR began operating in 1987, with 11 trains serving 15 stations and in its first year of operation it carried 6.7m people. Today the railway – which is entirely step-free – has 45 stations, 40km of track and 149 carriages and during the 2013/14 year, it carried a record-breaking 101.5m passengers.
KeolisAmey Docklands became the operator of the network on 7 December 2014 under a seven year franchise agreement.